Frequently Asked Questions

Everything you need to know about your next timepiece.

Are all G Life Watches authentic?

Yes, we are an authorized retailer for all brands we carry. Every watch comes with an original manufacturer's warranty and a certificate of authenticity.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.

What is your return policy?

We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure all protective films and tags are still intact.

Do you provide watch resizing services?

Yes, we offer complimentary link removal for metal bracelet watches. Simply provide your wrist measurement in the order notes at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

Is my watch covered under warranty?

All watches purchased through G Life Watches include a minimum 2-year international manufacturer warranty covering movement defects and internal components.